For importers

For importers and distributors: Machinery Regulation documentation under control

You bring machinery from third countries into the EU or resell it. ManualPass permanently provides the German instructions and the EU declaration of conformity for every model via QR code.

An importer is anyone who places machinery from a third country on the EU market for the first time. A distributor is anyone in the supply chain who resells machinery without being the manufacturer or importer. For both, the Machinery Regulation (EU) 2023/1230 puts a sharper focus on documentation from 20 January 2027.

Your obligations in brief

  • Importers (Article 13): You check the technical documentation, CE marking and enclosed documents. You ensure that the instructions for use and the information referred to in Article 10(7) are enclosed, indicate your own contact details and keep the EU declaration of conformity available for ten years.
  • Distributors (Article 15): Before selling, you check the CE marking, the EU declaration of conformity and whether the instructions for use are enclosed in a language easily understood by users.
  • Own brand (Article 17): If you place machinery on the market under your name or trade mark, you are considered the manufacturer – with all obligations under Article 10.

In Germany, the instructions for use, safety information and EU declaration of conformity must be available in German under Section 2 of the MaschinenDG. The guide Obligations for importers and distributors explains this in detail.

Fines under the German MaschinenDG

In Germany, under Section 9(2) of the MaschinenDG, most infringements carry fines of up to €10,000, for example if the instructions for use or the EU declaration of conformity are not enclosed in German. Up to €100,000 is possible for failure to take corrective action and when importers or distributors place non-compliant products on the market or make them available. The fine provisions apply from 20 January 2027 (Section 12 MaschinenDG).

The typical situation with imported goods

The machine comes from a third country, with the instructions in English or in the manufacturer’s language. A German version is supplied later, revised, corrected again. The EU declaration of conformity is a scan in an email. With several suppliers and many models, it is easy to lose track of which version belongs to which delivery.

How to provide the documents with ManualPass

  1. Create a model: For each model you receive a fixed QR code and short link.
  2. Upload checked documents: German instructions for use, EU declaration of conformity and – if available – further language versions as PDFs.
  3. Attach the label: Stick the label on the machine at goods receipt – only if that is not possible, on the packaging or an accompanying document – or send the QR code as SVG to the manufacturer for the rating plate.
  4. Update instead of relabelling: When a corrected version arrives, upload it. The QR code stays the same, and the old version remains archived.

You receive paper requests via the paper request feature with deadline calculation and reminders.

Practical tip

Agree with your supplier that they print the ManualPass QR code as SVG directly on the rating plate. The indication of access is then permanently attached to the machine and you save the labelling work in the warehouse.

Many suppliers, many models, own brand

Requirement Implementation in ManualPass
Many models from different suppliers One machine type per model, up to 50 in the Professional plan, up to 250 in the Business plan
German version alongside the original language Upload in up to 26 languages, scan page with automatic language detection
Own brand with own contact details Your details on the scan page, your documents behind your QR code; own logo and brand colour from Professional
Several own brands or locations Brands & locations from Business: assign each machine to a brand, the scan page shows the name, address, contact, logo and colour of that brand
Proof of which version was delivered Unalterable versions with SHA-256 checksum, audit log
Models are discontinued, machines remain on the market Archived machine types remain publicly accessible
Several employees in purchasing and service Owner, Editor and Read only roles; from Business, also Approver for four-eyes approval of new documents

ManualPass does not check content and does not translate. Whether the supplier’s documents are complete and correct remains your task to check as the importer.

Read more about logo, brands and locations under Branding and brands, and about roles and approval under Team and approval.

Which plan suits you?

Up to 10 models and 2 users: Starter for €129 per month. Up to 50 models and 5 users, with your own logo: Professional for €279 per month. Up to 250 models and 15 users, with multiple brands and approval workflow: Business for €549 per month. For unlimited ranges and users, with a dedicated contact person and an individual contract, there is Enterprise – price on request.

All prices are excl. VAT; the term is 12 months, billed annually in advance. The mandatory features are included in every plan. Details under Pricing. You create an account yourself, without a demo appointment, and test ManualPass free of charge for 14 days without payment details.

Frequently asked questions

When is an importer considered a manufacturer?

Under Article 17 of Regulation (EU) 2023/1230, anyone who places a product on the market under their own name or trade mark, or modifies a product already placed on the market in such a way that compliance may be affected, is considered a manufacturer. They then assume the manufacturer’s obligations under Articles 10 and 11.

Can I provide the digital instructions for use as an importer?

Yes. The importer must ensure that the instructions for use and the information referred to in Article 10(7) are enclosed (Article 13(4)). If the manufacturer in the third country only supplies a version in another language, make sure that a checked German version is enclosed, digitally for example via ManualPass. If the instructions are incomplete, the importer must not place the machinery on the market until conformity has been established (Article 13(2)).

What fines apply in Germany if German instructions are missing?

In Germany, under Section 9(2) of the MaschinenDG (German Machinery Act), infringements such as instructions for use not enclosed in German can be fined up to €10,000. The higher range of up to €100,000 applies, among other things, when importers place non-compliant products on the market.

Does ManualPass translate my suppliers’ instructions?

No. ManualPass provides finished PDFs. You commission the translation from the manufacturer or a translation service provider and then upload the checked version.

Can I manage several own brands in one account?

Yes, from the Business plan. You create brands or locations and assign each machine to a brand. The scan page then shows the name, address, contact, logo and colour of the respective brand.